Circuit Solar Privacy Policy
Effective Date: November 29,2024
At Circuit Solar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our products and services. By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from you in various ways:
1.1 Personal Information
- Name
- Email address
- Billing and shipping addresses
- Phone number
- Payment information (processed securely and not stored by us)
- Order history and preferences
1.2 Non-Personal Information
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our site
- Referral source (e.g., search engine or external link)
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill orders, including shipping and returns.
- To send order confirmations, invoices, and updates.
- To improve our website and services based on user behavior and feedback.
- To respond to customer inquiries and provide support.
- To send promotional offers, newsletters, and other marketing communications (with your consent).
- To comply with legal obligations, such as tax and accounting requirements.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party providers who assist in operating our business, such as:
- Payment processors
- Shipping carriers
- IT and website support services
3.2 Legal Obligations
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
3.3 Business Transfers
In the event of a merger, sale, or transfer of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and analyze website traffic. Cookies are small files stored on your device that help us:
- Remember your preferences (e.g., language or region).
- Track site usage and improve performance.
- Provide targeted advertisements based on your browsing behavior.
You can manage or disable cookies in your browser settings; however, some website features may not function properly without them.
5. Data Security
We implement robust security measures to protect your information, including encryption, firewalls, and secure servers. While we strive to ensure the security of your data, no system can guarantee complete protection. You share information at your own risk.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and Rectification: Request a copy of your data or correct inaccuracies.
- Erasure: Request deletion of your data, subject to legal obligations.
- Data Portability: Request transfer of your data to another service provider.
- Opt-Out: Withdraw consent for marketing communications.
To exercise these rights, please contact us at sales@circuitsolar.com.
7. Children’s Privacy
Circuit Solar does not knowingly collect personal information from children under the age of 13. If we learn that we have collected such data, we will delete it promptly.
8. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
9. Changes to This Policy
Circuit Solar reserves the right to update this Privacy Policy at any time. We will notify you of significant changes by posting the updated policy on our website with the revised effective date.
10. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Circuit Solar
PO Box 721 Lytton, BC V0K1Z0 Canada
Email: sales@circuitsolar.com
Phone: 1-877-352-5396
By using our website and services, you consent to the terms of this Privacy Policy. Thank you for trusting Circuit Solar with your information.